Enzym Medical - Privacy Policy

Enzym Medical LLC ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase products, or interact with our services.

1. Information We Collect

1.1 Personal Information: When you place an order, subscribe to our newsletters, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

1.2 Payment Information: For purchase transactions, we collect billing information, including payment card details, which are processed securely through trusted third-party providers.

1.3 Technical Information: We collect technical data such as IP addresses, browser types, and device information through cookies and similar tracking technologies. This helps us improve your browsing experience.

2. How We Use Your Information

2.1 Order Processing and Fulfillment: We use your information to process orders, arrange delivery, and communicate with you about your purchases.

2.2 Customer Support: We retain your data to provide product support, answer inquiries, and resolve issues with our services.

2.3 Marketing Communications: With your consent, we may use your email address to send updates, promotions, or newsletters. You may unsubscribe at any time.

2.4 Site Improvement: Technical data and browsing behavior help us optimize our website, improve security, and understand how users interact with our content.

3. Sharing Your Information

3.1 Service Providers: We may share your data with trusted service providers, such as payment processors, shipping companies, and IT support, to fulfill our services and manage transactions securely.

3.2 Legal Compliance: We may disclose information if required by law, such as in response to legal proceedings or regulatory requests.

3.3 Business Transfers: In the event of a merger, acquisition, or sale, we may transfer your data to the new entity.

4. Data Security

4.1 Protection Measures: Enzym Medical uses industry-standard security protocols, such as encryption and firewalls, to protect your personal information.

4.2 Third-Party Security: While we strive to safeguard your data, third-party websites linked on our site are governed by their own privacy policies. We recommend reviewing these policies before providing any personal information.

5. Cookies and Tracking Technologies

5.1 Cookies: We use cookies to enhance your browsing experience, track site usage, and remember your preferences. You can control cookies through your browser settings.

5.2 Third-Party Analytics: We may use third-party analytics services to analyze user activity. These services may collect data on your interactions with our site.

6. Data Retention

6.1 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6.2 When data is no longer needed, we securely dispose of it to prevent unauthorized access.

7. Your Rights

7.1 Access: You have the right to request access to the personal information we hold about you.

7.2 Correction: If you believe any information we hold about you is inaccurate, you may request a correction.

7.3 Deletion: You may request that we delete your personal data under certain circumstances.

7.4 Opt-Out: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

8. Changes to This Privacy Policy

Enzym Medical reserves the right to update this Privacy Policy. Any changes will be posted on our website, and the "Last Updated" date will be revised accordingly. Continued use of our site constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

• Phone: +971 4 388 3891
• Email: info@enzymint.com
• Address: Unit 5, Al Qaseer, Ras Al Khour 2, Dubai, UAE